We accept cancellations up to 15 days prior to the start of the workshop. Any registrant who cancels within this time frame will receive a full refund minus the cancellation fee*. If a registrant cancels between the 5th – 14th day preceding the workshop, the participants will have the option to attend a future class within one year of the original workshop or receive a 50% refund minus the cancellation fee*. No refunds will be given for cancellations occurring 5 days or less before the start of the workshop. If you cannot attend a workshop, you may send an alternate from your company to the same workshop. You need to notify our office immediately by phone (407) 290-2754 if you need to make any changes.
If D. L. Newslow & Associates, Inc. has to cancel a course due to unforeseen circumstances (illness, emergency, death in family, hurricane, etc.), you will receive a full refund of your registration fee or you will be able to apply it to another workshop. We are not responsible for any change or cancellation fees related to travel. We recommend purchasing travel insurance and booking directly with the airline, hotel, etc. for the best chance of a full refund in case of unforeseen circumstances.
Note*: The cancellation fee is defined as 25% of the total cost, up to a maximum of $200 per workshop.
The preferred method of shipping for D. L. Newslow & Associates, Inc. is USPS. We may also use UPS if we need to send something priority. Most of our orders must be shipped with a tracking number to verify that the recipient receives their package.
We accept all major Credit Cards (Visa, MasterCard, American Express and Discover). We will also accept checks for items purchased from our online store.
Thank you for choosing to visit our website. We appreciate your business and look forward to assisting you in any manner that we can.